Mindaro Academy ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit mindaroacademy.com or use our services.
By using our website and services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, and payment details when you book a class or membership.
Booking Information: Class selections, booking type, and payment status.
Technical Information: IP address, browser type, and device information collected automatically.
Communications: Messages sent via our contact form or email.
3. How We Use Your Information
We use your information to:
Process bookings and payments securely via Stripe
Send class confirmations, Zoom links, and worksheets
Communicate schedule updates and academy news
Respond to enquiries and provide customer support
Improve our services and website experience
4. Payment Processing
We use Stripe to process payments. Stripe handles your card information securely — we do not store full card details on our servers. Stripe's privacy policy is available at stripe.com/privacy.
5. Cookies & Tracking
We may use cookies and similar technologies to improve website functionality and analyse traffic. You can control cookies through your browser settings.
6. Data Sharing
We do not sell or rent your personal information. We may share data with:
Stripe — for secure payment processing
Email providers — to send class materials and confirmations
Legal authorities — if required by law
7. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
8. Children's Privacy
Our services are designed for children in Grades 1–4, but all bookings and communications are handled by parents or guardians. We do not knowingly collect personal information directly from children.
9. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
Withdraw consent for data processing
10. Security
We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.